Mission ready. Morale increased. Money saved.
Digital VAT relief
for visiting NATO forces. One standard for the Alliance.
- 50 000+ registered users
- € 200+ million purchase value processed
- € 17+ million refunded to date
NATO SOFA agreement
Exempts allied service members from VAT on personal purchases. Your forces could be next — in any NATO host nation.
The problem
One alliance. Fragmented rules. Different execution.
- Entitlement gap
Some nations grant it. Some don’t.
- Fragmentation
Different rules, every posting.
- Friction
Paper forms, vendor by vendor.
Relief today, depending on the host nation
Granted broadly. Germany shows it works — most personal purchases qualify, with defined exemptions and limitations. That is a working baseline, not the ceiling. Every host nation can grant it more broadly.
Allied families abroad pay full price — more than their counterparts in Germany. Readiness pays the bill.
The solution — Remonon app
Fully digital. Purchase to refund.
For the member
- 1Register once
- 2Shop anywhere
- 3Scan the receipt
- 4Get refunded monthly
No paper. No forms at the point of sale. No vendor conversations.
For the force and the host nation
Digital monthly reporting to the tax authority — standardised, and every transaction verified.
Operational in Germany
Not a pilot. Not a concept. In daily use.
- 50 000+ registered users
- € 200+ million purchase value processed
- € 17+ million refunded to date
Serving
NATO HQ JSEC·Canadian Forces·US Forces
Proven in Germany. Ready for you.
Trust & compliance
Easy. Compliant. Secure.
Every refund is checked before it is paid.
- AI first, people when needed
Every receipt is read and checked automatically, including matching against payment data. Cases the automation cannot clear go to a trained review team.
- Checked against the actual rulebooks
Host-nation VAT law plus the sending state’s own regulations — in Germany: VAT rules, customs, ration control and procurement regulations.
- Approved process
The digitised VAT exemption process is approved by the German tax authorities and the Federal Ministry of Finance.
- Audit-ready by design
Every step, from receipt to refund, is logged and reportable. Auditors and tax authorities see the same record we do.
Why commanders care
Morale is a readiness multiplier.
Visiting forces
- Lower cost of living
- Families keep more
- Troops stay focused
Host nations
- Stimulates the local economy
- Full transparency for the tax authority
- Sending states favour host nations that look after their people
At no cost to the member, the force or the host nation. The fee is withheld from each refund as it is paid to the member. Nothing more.
The vision
Every ally. Every base. One standard.
One digital VAT relief standard for every host nation and every sending state.
- Today
- One standard
- Modular by design
Readiness is built before it is needed. VAT relief is part of it.
About us
NOVAT GmbH
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Founder-owned and founder-funded
Independent. No outside investors.
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50+ employees
One team, one product.
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In the heart of Bavaria
Close to our customers.
Let’s build it together
Every ally. Every base. One standard.
Service operational
within four months
after co-op agreement.